FAQS ABOUT TUTRON'S LED LIGHT
Streamline customer inquiries with our comprehensive FAQ services.
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FAQ
Are you a manufactureror trading company?
We specialize in the research and development as well as the manufacturing oftop-notch off-road LED lights and LED work lights, and we operate as amanufacturer with an integrated trading company.
Can l visit your factory?
All dealers are invited to visit our factory and witness the exceptional quality thatdeserves broader recognition. For scheduling appointments, please do not hesitateto reach out to us at sales@totron.com.
Do you have overseas warehouses?
Overseas warehouses are not available to us as we primarily engage withwholesalers and distributors. With a focus on customized items, the need foroverseas warehouses is deemed unnecessary.
Do you offer dropshipping?
Currently we do not offer dropshipping services. Our business model is focusedsolely on wholesale operations.
How can you ensure the quality of your LED lights?
Our comprehensive quality control system includes three key phases: incomingQuality Control (l0C), in-process Quality Control (iPOc), and Final Quality Control(FQC). Firstly, we meticulously examine all purchased components prior to theirutilization. Secondly, we implement quality control measures at every stage of theproduction process. Lastly, we conduct thorough assessments of the performancecharacteristics of our products once they are fully assembled.
Can l get a sample before placing my bulk order?
We suggest obtaining a sample initially to review its specifcations and ensure theyalign with the desired requirements. lf any modifcations are desired, they can becommunicated accordingly.
What is the minimum quantity of a custom order(M0Q)?
The usual quantity ranges from 100 to 200 pieces. Additionally, there is nominimum order quantity for samples.
How long does it take to process my order?
The lead time for the order typically spans about 45 days, although it varies basedon the specifc requirements.
What are your payment terms?
We typically accept T/T and PayPal as our accepted forms of payment.
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To find more detail about customization, please don't hesitate to send an email to us.